REFUND & ACCOUNT CREDIT REQUEST

Bulletproof Kitchen · bulletproofkitchen.fit

Use this page to ask for a refund of a membership or credit-pack charge, or to convert that charge into unlock credits on your account instead. Every request is read by a person, assessed against the Billing & Cancellation Policy, and answered in writing.

1. What we usually refund

• A duplicate charge for the same billing period.
• A renewal you did not intend to take, reported within 14 days of the charge.
• A charge taken after a cancellation was confirmed.
• Content or credits you paid for that you were unable to access.

2. What we usually cannot refund

• Credits already spent on unlocking a specification or dossier.
• Change of mind on an annual plan after substantial use of the archive.
• Charges older than 90 days, unless the charge itself was in error.

These are guidelines, not a bar to asking. If your situation is not listed, file the request anyway and explain what happened.

3. How your request is handled

Submitting the form records your request against your billing email and alerts the operator immediately. You receive a confirmation email with a reference number, and you can follow the review at any time on the request status page once signed in. Approved refunds are returned to the original payment method and typically appear within 5–10 working days. Approved credits are added to your unlock balance immediately.

Filing a request does not cancel your subscription. Cancel or change your plan at any time from the account page.

4. File your request

All fields are required. Use the email address the charge was made against, otherwise we cannot match the payment.

5. Contact

If you cannot use the form, or need to add evidence to an existing case, reply to your confirmation email or write to support@bulletproofkitchen.fit. Related documents: Terms of Use, Privacy Policy, Billing Policy, all legal documents.