[TERMS] Contract · Cancellation · Refunds
Terms & refunds
Exactly what “no contract” means on each membership plan, what happens to your credits when you stop, and how refunds are handled. Last reviewed July 2026.
Plan 01 · Monthly
Monthly membership — no contract
£3.99 / month · 10 credits per month (5 every 14 days)
Contract & cancellation
- · No minimum term. The £3.99 charge renews every month until you cancel.
- · Cancel any time from your account page — access and credit refreshes continue to the end of the paid month.
- · No cancellation fee, no notice period, no lock-in.
- · Credits already issued stay in your balance for the remainder of the paid period, and are restored if you resubscribe.
- · Price changes are emailed at least 14 days before they apply so you can cancel first.
Refund handling
- · Unused days in a month already started are not pro-rated.
- · Duplicate or clearly accidental charges are refunded in full.
- · Top-up credit packs are non-refundable once the credits land in your balance.
Plan 02 · Annual
Annual membership — no contract
£39.99 / year · ~130 credits per year (5 every 14 days)
Contract & cancellation
- · No minimum term beyond the year you pay for. £39.99 covers 12 months up front and renews only if auto-renew is left on.
- · Turn off auto-renew at any time — access and 14-day credit refreshes run to the end of the paid year.
- · No cancellation fee and no rolling contract; the plan simply stops at the renewal date.
- · You can switch to monthly at the next renewal from your account page.
- · Specs you have already unlocked stay readable permanently, whatever happens to the plan.
Refund handling
- · We do not pro-rate the remaining months of an annual term that has already started.
- · Duplicate or clearly accidental charges are refunded in full — just ask.
- · Statutory rights, where they apply to you, are unaffected by these terms.